The New Era Of Ideas - Is The Health Club Industry Ready ?

Creativity, innovation, disruption; you know the buzz words. I and many others have written extensively on the topic; from the creative destruction of health and wellness to the latest innovations in fitness and health. Why ? I hear it from many well respected and highly touted professionals almost daily, "The Fitness and Health Club Industry have got to change." The purpose for writing on these subjects is to reassure my colleagues that yes things are going to change and its going to be sooner than later.

That notion was reinforced this Sunday morning, as I paged through the latest content streams for the week ahead, I saw something that reinforced the views of one of my favorite business leaders CK Prahalad and indirectly bolstered my thinking that the new era of ideas is going to take hold very soon in the health club and fitness industry. What did I see ?

A new company called Tile ; (video is below), is launching a matchbook sized Bluetooth device that aims to ignite a community movement around keeping track of items in life. They used Crowdfunding with the Selfstarter platform and raised over $1.8 Million . The device is really cool and it was started by two guys. That's it. Something was created that could not have been possible only a few years ago. The idea was funded by thousands of strangers via the Internet. Amazing. Yes, the new era of ideas is here and to the extent two people can figure out how to track stuff in the manner that Tile does, well there are going to be many equally cool ways to do things in the health club and fitness space that no one has consider or was possible just a few years ago.

What this means for the health club and fitness industry is that just like Tile, groups of open minded people armed with new business tactics like crowdfunding and an understanding of technology are going to be able to deliver new products and services that are revolutionary. I meet entrepreneurs like them all of the time. They will create entirely new possibilities and usher in a new era for health clubs and fitness . In the era of new ideas, the past means less and less and that means a whole new era of opportunities lies ahead. Who you know and what you did before will not matter in a world of ideas where the freshest and brightest approaches will be able to get to market faster and with less objection than ever before.

CK Prahald noted the two key barriers to innovation: not accepting that things have REALLY changed and anchoring yourself in the logic of the past instead of embracing the new. When one sees a solution like Tile, it only goes to prove the point that true innovation in the health club and fitness industry will come from a similar place. Is the industry ready ? I think it is because it doesn't have a choice.

Tell me, Bryan O'Rourke, what you think about the new era of ideas. Is the Health Club and Fitness Industry ready for all of this potential ? I'd love to hear your thoughts.

About the author:

Bryan O’Rourke is a health club industry expert, technologist, financier, shareholder and executive in several fitness companies. He works for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US and heads up the firms Integerus and Fitsomo. He advises successful global brands, serves as a member of the GGFA Think Tank and is CEO of the Fitness Industry Technology Council (To join FIT-C visit www.fit-c.org ). Recently Bryan was named to the ACE industry advisory panel.  To learn more contact Bryan here today.

Gold's Gym 2013 Convention - Building Stronger Connections

This year was my fourth Gold’s Gym convention in a row. Its always energizing to see the franchisees, executives and vendor partners who attend the event because so many wonderful people are a part of this legendary brand. The opening event included CEO Jim Snow, followed by the head of the Gold’s Franchise Association Mike Epstein, and finally Gold's VP of Fitness Tim Keightley. I appreciate all of these leaders for different reasons and attending the opening remarks is a great way to learn details about where this iconic brand is heading.

Gold’s has been around for nearly 5 decades and this convention’s theme, which CEO Snow shared, was about “Building Stronger Connections”; connecting with members, communities, vendors and each other. Jim emphasized 3 golden nuggets. First , participating in the Gold’s vendor program saves franchisees money; second, better customer satisfaction results in higher profits; and third new marketing tools and Gold’s new web site will enable higher lead flows that will enhance revenues.

Jim shared the brand’s goal of becoming the number one franchisor in the health club industry. Using an annual survey of franchisees he showed how the satisfaction level with the brand had improved significantly with franchisees in the last year. The CEO also set forth its growth plans, which has brought the brand to 675 locations today. Gold’s has been active in acquisitions and more aggressive in its plans for the express club model as well as international expansion.

Mike Epstein, a leader in the Gold’s Gym Franchise Association, spoke of the importance of community and addressed the commitment of Gold’s Franchisees to its members and communities. We love the GGFA and their team of folks including of course Ginger Collins. The franchisees are the heart of the organization and Mike had an inspirational video that displayed his Gold’s Paramus work with Sandy relief and Mike and his partner Art and their team was named Best Tour de Cure Team for 2013 at the Convention! See the video below, my partner Robert Dyer loves the Bruce Springsteen song We Take Care Of Our Own, and so do I.

Finally, Tim Keightley, always a profound and warm speaker, shared the inspirational stories of Gold’s members and their families . This moving and emotional introduction of members and their stories as shared by Tim brought more than a few tears to my eye. What a great and motivating presentation that was.

It was another great Gold's show and I've got to give a shout out and thanks to the many many friends we have with the Gold's brand. What a privilege to be there and here's to an even better 2014 show.

About the author:

Bryan O’Rourke is a health club industry expert, technologist, financier, shareholder and executive in several fitness companies. He works for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US and heads up the firms Integerus and Fitsomo. He advises successful global brands, serves as a member of the GGFA Think Tank and is CEO of the Fitness Industry Technology Council (To join FIT-C visit www.fit-c.org ). Recently Bryan was named to the ACE industry advisory panel.  To learn more contact Bryan here today.

The Line Between The Physical And Digital Worlds Continues To Blur

Four years ago I began writing about how the physical and digital worlds are merging . Little did I know I'd be wearing a pair of Google Glass so soon. This has profound implications for the delivery of fitness, wellness and health in general. Consistent with the law of accelerating returns, technology that is enabling this blur continues to roll out at an exponential pace and its becoming quite fascinating. The implications and possibilities are only going to be limited by our imaginations.

Enter MYO, a new control devices that enables the movement of your hand and arm to control displays, devices, whatever. The video is worth a look believe me, and thanks go to my son Shawn for sharing.

This is only the beginning of what is to come and its why I share this recent Ted Talk below by researcher and engineer  Jinha Lee. The border between our physical world and the digital information surrounding us has been getting thinner and thinner and Jinha Lee wants to dissolve it altogether. In his short, gasp-inducing talk, he shares ideas that include a pen that penetrates into a screen to draw 3D models and a computer desktop prototype that lets you reach through the screen to manipulate digital objects.The future isn't coming, its already here. Please share with me your ideas and what you think about these technologies. I'd love to hear from you - Bryan O'Rourke.

About the author:

Bryan O’Rourke is a health club industry expert, technologist, financier, shareholder and executive in several fitness companies. He works for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US. He advises successful global brands, serves as a member of the GGFA Think Tank and serves as CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .

The AMA And The Disease Of Obesity - Fitness Industry Professionals Should Pay Close Attention

You probably heard the news. The American Medical Association  (“AMA”), the largest physician organization in the U.S., recognized obesity as a disease this month (June 2013). In doing so, AMA President Ardis Dee Hoven wrote, "The purpose of the policy is to advance obesity treatment and prevention. It issues a call for a paradigm shift in the way the medical community tackles this complicated issue so that we can reduce the number of Americans suffering from the effects of heart disease, diabetes, disability and other potentially life-changing health conditions." So why is the AMA doing this ?

There is no doubt that for a variety of reasons, including inactivity, obesity is a major public health problem. However, by identifying the problem as a disease, the AMA isn’t being just altruistic. You see there is money involved; and to this point a more revealing commentary by Dee Hoven was published in US New’s online debate club, when she wrote on June 27, 2013 :

“Recognizing obesity as a disease will spur new interventions and treatments for patients and encourage greater dialogue between patients and their doctors about which behavioral, medicinal or surgical options may be right for them.”

I underlined portions of her quote for emphasis and if you are a fitness or health club professional you should pay close attention.  When the President of the AMA mentions “new interventions and treatments for patients” does anyone really think she is talking about the services a fitness professional or wellness coach might deliver? I propose she is only speaking of services delivered by a medical professional (medical in this context being differentiated from fitness) . Note that of the three topics of “greater dialogue” she mentions only one is behavioral change.  Is anyone surprised ?

If my view appears cynical, please forgive me but read on. There are certainly altruistic medical professionals, many whom rightly identify lifestyle as an important aspect of disease prevention . ACSM’s Exercise is Medicine program is an excellent example of how physicians and facilities can work together in a collaborative way. Physician referrals have the potential to serve as a means for clubs and physicians to work together. However, the sad truth is that as an overall percentage of the bricks and mortar fitness business these collaborative models are few and far between. In fact research has established that exercise referrals often don’t work (See: Exercise may be Medicine, but the Referral Process is not Working).

While I believe we are entering a golden age for the fitness and wellness industry, of which fitness and bricks and mortar facilities can play a big part, we should remain aware of some business realities. In defining obesity as a disease the AMA is really making a land grab for the huge business opportunity it represents and while we all know lifestyle management is the best long-term medicine, pharmaceuticals and surgeries among other “new interventions and treatments” will be a major emphasis by the sick care system because regretfully its about how this current delivery system financially works. You see the AMA move is really a way for its members to get more federal dollars. In other words its all about the cash friends (see Michael Tanner's Obesity Is Not A Disease Article). Having someone take care of themselves by eating right, managing stress and getting enough activity is not something the sick care system can make a buck from right now. One reason the epidemic exists in the first place is because outside of personal choice there has been "no dog in the fight" for primary prevention policy, since there isn't nearly as much profit in that as opposed to, for example, $40,000 bariatric surgeries.

I’ve written before about the fact that the fitness industry, particularly health clubs, should be more concerned about competition from other industries serving as significant competitive threats as opposed to competition within our space (see Hey Fitness Leaders I've Got a Secret). The AMA announcement serves as an example. Therefore, we’ve got to start thinking about some opportunities and challenges that exist for the health club and fitness industry that we’ve yet to tackle and which leave us vulnerable to competitive attack from the medical community. Here are my top 5:

1. We need higher professional standards and governmental sanctioned licensing for fitness professionals. There is a great vulnerability from other professions that already have government sanctioned licensing processes in place to take away opportunities and revenues from fitness professionals going-forward. While self-regulation has been the position of industry associations for some time, the realities are that as obesity becomes a medical condition the ability for non medically licensed professionals to “treat” the condition will become limited. Competition is coming from licensed medical professionals;

2. We need technology standards for equipment and devices. Caloric burn rates are inconsistent among equipment manufacturers. There are no standards to document that reported calories burned on fitness equipment are accurate. This and interoperability among devices and equipment in facilities as well as easy data collection and integration are needed to make it easier for members to track information with little effort. Its all about outcomes and failing to provide a seamless and easy way to use information to measure for outcomes will make facilities less relevant. This can be a competitive advantage for facilities and our industry. That is why I'm involved with FIT-C (the fitness industry technology council).

3. We need facility standards and we must promote why they matter. The recent establishment of minimum standards for fitness facility certifications, put forth by the Joint Committee, creates a path that enables certification of facilities. The Medical Fitness Facility Standard is another example that establishes minimum requirements. This is important for a host of reasons and these standards must be put on a fast track to be further developed and adopted around outcome models which the market will require for us to address the obesity issue effectively as an industry. We need these facility standards;

4. We need more entrepreneurs to create business models that successfully incorporate outcome models to demonstrate the model works. A combination of technology, coaching, nutrition, physical activity and stress management that proves enhanced lifestyles and health outcomes among member groups is necessary to establishing a clear cause and effect and thus reimbursements. There are not an adequate number of these integrated and outcome measured fitness business models out there and none at scale today. Increased competition from pure digital models, like RetroFit, as well as hybrid competition from bricks and mortar player such as CVS and Wallgreens (see an example here) will take the place of what facilities could offer if we don't wake up ; and

5. We need more of an abundance attitude and less of a view to scarcity among leaders in the fitness and health club space. Our focus needs to be on broadened and collaborative efforts . While these efforts exist, they are taking to long to inact. See Collaboration: What Do Transmissions Have To Do With Health Clubs, Fitness and Wellness ?

Those are my top 5 , what are your top 5 and what do you think about the AMA's classification of Obesity as a disease? Let me know your views on this and the 5 areas the fitness and health club industry should focus on. Do you see the medical community as a potential collaborator or competitor ? Let me know your thoughts and hopefully you enjoyed the article.

About the author:

Bryan O’Rourke is a health club industry expert, technologist, financier, shareholder and executive in several companies. He works for Fitmarc, which delivers Les Mills programs to over 700 facilities and 5,000 instructor professionals in the US. He advises successful global brands, serves as a member of the GGFA Think Tank, is a member of the American Council on Exercise's Industry Advisory Panel and serves as CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .

The Affordable Care Act - Implications For Fitness Facilities

The Impact Of The Affordable Health Care Act On Fitness Facilities

There is no doubt that primary prevention is key to addressing the long term cost of sick care. With over a billion people on the planet being pre diabetic today, lifestyle is THE key factor in people not being well. Enter the controversial Affordable Care Act, which reflects an attempt by policy makers to recent employer health insurance plans to increase incentives and participation in programs designed to promote improved lifestyles. I believe the dawn of a new era in fitness and wellness is here.

Graham Melstrand of the American Council on Exercise prepared the content with me and we delivered a webinar that you can watch on the subject here. Thank you Graham and ACE for your support and thanks to the Fitness Industry Technology Council for underwriting the webinar with help of Michael Scott Scudder.

So what do you think about the Affordable Care Act ? Is your business contemplating the impact of the legislation ? Let me know your thoughts and hopefully you will find the content informative.